FAQ

Orders & Customization

How do I submit a custom idea?

Head to our Customize Your Creation page, tell me your idea, pick your colors, and add any details you’d like. I’ll bring it to life stitch by stitch!

Can I request specific colors or names?

Absolutely! Just include them in your submission—colors, names, and even little details for specific areas.

How long will it take for my custom item to be made?

Most handmade goodies take 5–10 business days to craft with love, plus shipping time. I promise it’s worth the wait! 💕

Can I order multiple items with different customizations?

Of course! Just submit a separate form for each idea so nothing gets lost in the yarn.

Shipping

How long does shipping take?

Standard shipping usually takes 3–7 business days after your item is handmade. Expedited options are available at checkout.

Do you ship internationally?

Yes! International shipping times vary, and customs fees may apply depending on your country.

Can I track my order?

Definitely! You’ll get a tracking number as soon as your package ships—follow your fruity parcel all the way home! 🚚

What if my package is lost or damaged?

Contact me within 7 days, and I’ll work to make it right. We want your creation to arrive juicy and perfect!

Returns & Exchanges

Can I return a custom item?

Because custom creations are made just for you, they cannot be returned or exchanged.

What if my non-custom item isn’t what I expected?

Standard items that aren’t personalized may be eligible for return or exchange. Reach out and we’ll sort it together.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Do you offer refunds or exchanges?

Custom items = no refunds. Non-custom items = maybe! Contact me, and I’ll guide you.

Product Care

How do I clean my crochet items?

Spot clean with a damp cloth or gentle hand wash. Avoid wringing out too hard—treat your creation with love!

How do I keep my items looking fresh and colorful?

Keep out of prolonged direct sunlight and heat. A little squeeze now and then doesn’t hurt 🍑

Are your items safe for kids or pets?

Most of them are! Mini parts may not be suitable for very small children or pets—always supervise play.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

General / Fun

Are all items handmade?

Yep! Every stitch is made with care, love, and a pinch of naughty 😉

Can I request a completely new design?

Absolutely! That’s what the customization form is for. Let your creativity run wild!

Do you take bulk or wholesale orders?

For sure! Reach out via our contact page and we can chat about your knotty plans.

Juicy Bags
Juicy Bags

Juicy Bags

Clippin’ Cute Keychains
Clippin’ Cute Keychains

Clippin’ Cute Keychains

Freshly Sliced Pillows
Freshly Sliced Pillows

Freshly Sliced Pillows

Potted Perfections
Potted Perfections

Potted Perfections